8 Policies that Drive the New Organizational Model

A recent CIO Magazine survey found that 89 percent of chief information officers say they’re asked to be innovative but aren’t sure how to get there. This confusion is one of the industry challenges Dell has sought to understand. How do we reimagine innovation, and more specifically, how does the organization of the future benefit from innovation?


To create a vision around what the organization of the future will look like, one must consider the key barriers that exist to creating a truly innovative environment. To extend perspective, Dell Services is leading a hackathon, a crowdsourcing initiative, along with the Management Lab and industry thought leader Gary Hamel, on “Busting Bureaucracy” in organizational and management models.

As a result of phase 2 of the hackathon, eight policies were defined through ideas shared, conversations curated and proposals submitted by almost 400 participants.

The eight policies identified are:

  1. Customer-obsessed culture
  2. On-demand organizational fluidity
  3. Democratic decision-making
  4. Unlocked-autonomous effort
  5. Situational leadership and execution
  6. Timely transparency
  7. A purpose-driven organization
  8. Ready, Fire, Aim

During the recent CIO Magazine CIO 100 event, Dell Services Chief Innovation Officer Jim Stikeleather wanted to gather further insight on these policies through a real-time crowdsourcing session to challenge top IT leaders to consider how to apply the best practices of innovation to the act of innovation itself. Session participants shared their ideas on how to enable an organization to accelerate efficiency and agility, and more importantly, how to deliver new value for the customer.

The interactive session allowed attendees to share their points of view on how to transform their environment to help other IT and business colleagues overcome the obstacles to building a truly innovative culture that drives continuous success.

We asked the session participants to comment on each of the policies, expanding with their ideas framed around the following considerations:

  • To implement, I would need
  • I would enable this with
  • I would change this by
  • I disagree because

We thank the acclaimed group for their ideas and contributions and have showcased the summary of this activity on InnovateBusinessIT.com.

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